After rapper Snoop Dogg posted a video, laced with foul language and insults aimed at CBS news anchor Gayle King, he finally apologized. Talk show host Wendy Williams, also apologized about comments she made that upset the LGBTQ community. Celebrities who speak first without considering the impact of what they say often have to backpedal with apologies. What about the rest of us? What are apologies really about and do they work?
Resources:
Carver Communications Group
Dr. Robert Evans Counseling Services
Nicole Kirby, Celebrity Publicist, Crisis Communications Manager
Dr. Robert Evans, Psychologist, Licensed Counselor
