Uber’s Panic Button Now Live In App

Uber announced in April it will launch a panic button as a direct way for riders to call 911 within its app in an effort to boost its flagging safety reputation. This has now become a reality in the U.S.

The emergency button is located in a new “safety center” that will be easily accessible from the app’s home screen, giving riders a quick way to contact first responders in the event that something goes wrong during their trip.

Uber posted on their website:

If there’s ever an urgent situation during the ride, you can now call 911 directly from the Uber app and share your location and trip details with authorities. Additionally, we’re teaming up with RapidSOS to pilot automatic location sharing with 911 in several US cities.

“We were not perfect,” Uber CEO Dara Khosrowshahi said in an interview on Today. “Anytime you’re growing as fast as we were growing… but that’s not an excuse, and sometimes you get things wrong. But our intent now is to get things right.”

To dial 911, riders will need to swipe up on the safety center icon, and then tap “911 assistance.” They will then be asked to confirm they mean to dial 911 before the call is put through to emergency dispatchers. This is meant to minimize accidental dials. The panic button was previously tested out by Uber in India.

For the latest Uber updates, see here.

@Robinrazzi


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I am a digital content creator and have worked in the digital space for more than ten years. "Robinrazzi" is a nickname given from a former colleague because I'm known for having a camera in hand at all times. I have traveled the world covering entertainment events, celebrities and anything trending. I earned my BA in Communications from Penn State and a MS in Marketing from Johns Hopkins University. I currently serve as Director of Digital Content for WHUR and the Howard University Radio Network.

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