United Airlines Crew Can No Longer Displace Seated Passengers Aboard

United Airlines announced they are changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.

The change comes following a passenger, Dr. David Dao, was dragged from a fully-booked United Express flight in Chicago because he refused to give up his seat to make room for crew members. The incident was caught on cellphone video and sparked outrage and created a public-relations nightmare for the airline.

The change states a crew member must make must-ride bookings at least 60 minutes prior to departure. Crews could previously be booked until the time of departure. The change is meant to ensure that situations like Dao’s never happen again.

@Robinrazzi


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I am a digital content creator and have worked in the digital space for more than ten years. "Robinrazzi" is a nickname given from a former colleague because I'm known for having a camera in hand at all times. I have traveled the world covering entertainment events, celebrities and anything trending. I earned my BA in Communications from Penn State and a MS in Marketing from Johns Hopkins University. I currently serve as Director of Digital Content for WHUR and the Howard University Radio Network.

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