Consumer Advice: How To File A Complaint and Get Results

We often run errands and shop in some of our favorite stores. However, when you’re not happy with customer service, what should you do? Our experts tonight, are here to give you some consumer advice. We’re talking about how to file a complaint and the key to good customer service.

 

 

 

Phone Guest: Eric Friedman- Director of Office of Consumer Protection Services in Montgomery County, Maryland

 

 

 

Tim Adams-President & CEO of Systems Applications & Technologies Incorporated

Consumer Advice: How To File A Complaint and Get Results

 

Harold Fisher


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Harold T. Fisher is a broadcast journalist and author. He is currently the host of the news/talk program, “The Daily Drum” on WHUR-FM and H-U-R Voices, Sirius/XM Channel 141. Highlights of his journalism campaigns include the aftermath of the earthquake in Port Au Prince, Haiti; coverage of the 2008 Democratic and Republican conventions; the Jena 6 protests in central Louisiana; the Midwestern floods of 1994 and hurricane Andrew in 1992.

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