First Responder Delay for Metrorail Accident

911 Dispatchers Took 14 Minutes To Dispatch In Train Separation.

(Washington, DC) — It allegedly took D-C dispatchers 14 minutes to send help after a train derailed. That’s according to a report from Statter 9-1-1. Over 100 people were stranded when a train on the Red Line separated last Friday between the Union Station and NoMa Gallaudet stations. Calls should be dispatched within 60 seconds. No explanation of delays were given.